Law firms
Client intake, case updates and appointment coordination with Spanish-speaking clients, with correct legal terminology.
Real-time AI phone interpretation
Necesito reportar un accidente de esta mañana.
One phone number connects your staff, your client and a live AI interpreter. No scheduling, no waiting on hold, no per-appointment minimums.
Latency is a target measured server-side between end of phrase and start of interpretation. Published phone interpretation rates run roughly $1 to $3 per minute, and lower on some state procurement contracts; compare against the rate you are actually quoted.
Necesito reportar un accidente de esta mañana.
0.9sI need to report an accident from this morning.
¿Tiene a la mano el número de póliza?
0.8sDo you have the policy number handy?
Sí, pero no sé cuál es mi deducible.
1.1sYes, but I don't know what my deductible is.
Son quinientos dólares. Le abro el reclamo ahora.
0.9sIt's five hundred dollars. I'll open the claim now.
A simple call flow your team can learn in one minute.
Your team dials the Parlaya line from any registered phone.
Choose the language pair and enter the number of the person to reach.
A three-way call starts and the AI interpreter translates both directions in real time.
No client should have to bring a relative along to be understood.
Client intake, case updates and appointment coordination with Spanish-speaking clients, with correct legal terminology.
Showings, lease terms and closing logistics explained clearly to every buyer or tenant.
Claims intake and policy questions handled accurately: deductibles, premiums, coverage.
A walk-in only speaks Mandarin. Intake used to mean rebooking them for next week and hoping they came back. Now the consultation happens the same afternoon.
A tenant is about to sign a lease nobody has explained in their language. The clauses get read out one by one, on the call, before a signature exists.
A policyholder reports a collision and does not know what a deductible is. They get the answer in their own language, in the same call, instead of a callback in three days.
Usage scenarios, not customer testimonials. We will publish named references once clients agree to be quoted.
No contracts. No minimums. Billed per second.
from$41one-time
Paid upfront, one hour minimum. Your hours are used within 24 hours of purchase.
Choose a preset or build your own block, then enter the email we should use for access and receipts.
from$0.53per minute
The volume rate is applied automatically to each billing cycle.
Rare languages available on request: Japanese, Arabic and Korean. $0.89/min per minute when available.
To comply with California AI disclosure rules (AB 2905 / SB 243), every call announces that the interpretation is performed by an AI system before any interaction begins. Recording requires consent from both parties, and no audio is retained by default.
Every language pair has to clear a quality suite of 50+ reference phrases per sector before it goes live, and no pair ships until it passes. Either party can ask for a phrase to be repeated at any point in the call. For anything where an error is not recoverable, such as a court hearing, use a certified human interpreter, not us.
No audio is retained by default. Transcripts are only stored if you switch them on for your account, and recording additionally requires both parties to consent through the IVR. What we always keep is the call metadata we bill from: duration, language pair and whether the AI disclosure played.
Yes. Any phone that can dial a number works: desk phone, mobile, softphone. No app, no headset, no hardware and nothing to install. Your team dials one number and follows the prompts.
Billing stops at the second the call ends, so a dropped call is not billed as a full minute. Redial and you are back in a new session. If a drop was caused on our side, the minutes are credited back.
Per second, rounded up to the next whole second, and metered server-side from the moment the interpreted call connects. A call of 1 minute 12 seconds bills as 1 minute 12 seconds, not as 2 minutes. There is no connection fee and no monthly minimum on the pay-as-you-go plan.
No. Court proceedings, emergency services and medical interpretation are outside what we offer, and we would rather turn the work down than expose you. Those settings generally require a certified human interpreter.
Send us your volume and language pairs and we will come back with a concrete plan. We answer within one business day.
Prefer email? support@getparlaya.com